Others
- Can't tap "Agree" on the Privacy Policy or Terms of Use
- How to submit the proof of nagative test
- When you end your quarantine
- When your quarantine last date is not displayed, changed, or incorrect.
- If your location information doesn’t report correctly
- If you take the Covid-19 test at MySOS affiliated clinics
- If you can’t tap “Report Your Health Condition” button
- If MySOS has been terminated, or can’t work properly
- When you have registered the wrong name on MySOS
- What should you do if you would like to leave Japan while you are in quarantine period
- If you see “Unexpected Errors” on MySOS
- About an account registration
- About log-out function