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  1. MySOS FAQ for Quarantine
  2. Others

Others

  • Can't tap "Agree" on the Privacy Policy or Terms of Use
  • How to submit the proof of nagative test
  • When you end your quarantine
  • When your quarantine last date is not displayed, changed, or incorrect.
  • If your location information doesn’t report correctly
  • If you take the Covid-19 test at MySOS affiliated clinics
  • If you can’t tap “Report Your Health Condition” button
  • If MySOS has been terminated, or can’t work properly
  • When you have registered the wrong name on MySOS
  • What should you do if you would like to leave Japan while you are in quarantine period
  • If you see “Unexpected Errors” on MySOS
  • About an account registration
  • About log-out function
MySOS FAQ for Quarantine
日本語